Waste management is becoming a prominent service offering as part of a total facilities management (FM) solution. However, waste & resource management is complex; ensuring that you remain compliant to legislation, balancing CSR issues and rising costs are critical factors. We recognise that this all adds to the daily burden.

We help ease the burden

We’re experts in delivering solutions that challenge, innovate and create better ways of working for you and your clients. While we do all of this, we’re keeping a close eye on the budget, ensuring that we continuously improve and drive cost efficiencies from our solutions.

We’re drivers of change; this means that we develop bespoke solutions that suit your needs, whether on a local, national or international scale.

If you are interested in working with us, you’re probably craving change, something different, something that you haven’t been able to get from your current contractor.

Good resource management helps win & retain customers.

Your waste management partner should understand your business and deliver against your needs and those of your current and prospective clients. We support our FM clients during the bidding process. Our sector experts will work directly with your bid team and provide all the information you require to produce the most robust possible proposal for your clients.

The partnership approach

We have created commercial models with many facilities’ management providers, including retrospective rebates, spend-related discounts, and gain-share models. These models ensure that we deliver against our commitments and they also promote a partnership approach.

Our creative thinking helps you produce a commercially advantageous proposal that enables you to win and retain more customers.


So, let’s be clear, what does it mean when we say “dedicated”?

Naturally, we’re dedicated and committed to our clients, striving to deliver the goals we set. The difference is that we provide access to truly dedicated resources.

  • We have FM specialists within our customer services team
  • Our Corporate Sustainability team will work with you for an agreed number of days each month
  • Our Innovation Consultants and Support Team help with bid writing

National Solutions, Delivered Locally

Our outsourcing model means that clients get the best of both worlds. By dealing with us, you get a national service solution with all the advantages that this brings. The real benefit of our model is that services are delivered locally because we work with hundreds of service partners across the UK.

Our goal is to work with Small and Medium Enterprises (SMEs) and large regional operators.

SMEs play a significant role in most economies and are essential contributors to job creation and global economic development.

By Working with SMEs, we create social value. Increasingly, organisations are considering their activities holistically, taking account of the broader economic, social and environmental effects of their actions. Social Value serves as an umbrella term for these effects, and organisations that make a conscious effort to ensure that these effects are positive add social value: contributing to the long-term wellbeing and resilience of individuals, communities and society in general.


Whether you have a varied portfolio of clients or are working with specific sectors, our model offers the flexibility essential to meet the challenge.

We can provide you with a wide variety of containers as required. We can also change service schedules to match trading patterns or select flexible service partners who can be on site on the right day at the right time.

We’re available 24/7 through our Novati React service, our integrated emergency waste clearance and cleaning service when things don’t go to plan. It’s essential to have the right partner to provide a reactive service to quickly and effectively get things back on track.

Why not contact our sector expert and find out how to improve your environmental credentials and help you stand out from the crowd?

Kirsty Dyer

Head of FM

T: 01636557707 M: 07921394209

Connect with me on LinkedIn

With more than a decade of experience in the waste sector, I’ve developed successful partnerships and delivered bespoke solutions to many clients in the Facilities Management sector.
Having access to the UK’s entire waste industry infrastructure means I’m well placed to help maximise the value of my customers resources.